Privacy Policy

1. Introduction

Earntrack ("we", "us", or "our") operates the Earntrack platform, a sales commission management service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: name, email address, and password when you create an account.
• Organization data: workspace name, team member details, and role assignments.
• Business data: deals, payments, commission plans, and related financial information you enter into the platform.
• Billing information: payment details processed securely through our payment provider, Stripe.

3. How We Use Your Information

• Provide, maintain, and improve our services.
• Process transactions and manage your subscription.
• Calculate and track sales commissions on your behalf.
• Send transactional emails (e.g., invitations, password resets).
• Respond to support requests and communicate with you.
• Detect, prevent, and address technical issues or security threats.

4. Data Sharing

We do not sell your personal information. We may share data with third-party service providers that help us operate our platform, including:

• Stripe — payment processing.
• Convex — database and backend infrastructure.
• Resend — transactional email delivery.

These providers only access data necessary to perform their functions and are contractually bound to protect it.

5. Data Security

We implement industry-standard security measures, including encrypted connections (TLS), secure authentication, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Export your data in a portable format.
• Withdraw consent at any time.

To exercise any of these rights, please contact us at hello@earntrack.co.

8. Cookies

We use essential cookies to manage authentication sessions and remember your active workspace. We do not use advertising or third-party tracking cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@earntrack.co.